Your Privacy Matters to Us
At Your Heart Scan, we understand that your health information is deeply personal — and we take your privacy very seriously.
We’re committed to keeping all of your personal and medical information secure,
private, and confidential. This means:
- We only collect and share the information that is necessary to provide you with safe, effective care.
- We will always explain why we need certain information and who it may be shared with — usually another healthcare professional involved in your care.
- We will only share information with your consent, unless there is a serious risk to you or someone else, in which case we may be legally required to act.
Who Has Access to Your Information?
Only members of our team who are directly involved in your care have access to your personal details. If another organisation (like your GP or hospital) needs information from us, we will always ask for your permission first — unless it’s an emergency or required by law.
How We Protect Your Data
- We store all records securely — both paper and electronic.
- Staff are trained regularly in data protection and confidentiality.
- We use strong passwords, encrypted systems, and privacy safeguards at every level.
Your Rights
You have the right to:
- Know what information we hold about you.
- Request a copy of your records (free of charge).
- Ask us to correct or update any inaccurate details.
- Withdraw your consent for data sharing at any time.
We will never sell or share your data for marketing purposes.
Need More Information?
If you have any questions about how we handle your information — or if you’d like to request access to your records — please contact our Data Protection Lead and
Registered Manager Claire Nieuwoudt at:
Email: hello@yourheartscan.co.uk
Phone: 01332 315778
Your trust is important to us, and we’re committed to protecting your confidentiality at every step.